Track a pallet without signing in

Public pallet tracking does not require a portal account. Use it when you have an order number or a tracking number and only need to see progress.

This page is for Pallets only. It will not find a parcel.

Search for a pallet

1. Open public tracking
   Go to the public pallet tracking page.
2. Choose the search type
   Select Order Number or Tracking Number.
3. Enter the complete identifier
   Type the full value. Do not shorten it.
4. Search
   Wait for the result. A match opens the tracking detail. No match shows a not-found message.

If you search by order number and the order has more than one barcode, the portal opens the first matching barcode. Switch barcode on the detail page.

A shared tracking link that contains only one identifier is resolved automatically. If it cannot be matched, the portal returns to the search page with a not-found message.

Read the tracking detail

The public detail page can show:

• Order number and barcode
• Destination
• Weight
• Carrier
• Expected delivery, when available
• The mapped status timeline

If the order has several barcodes, use the barcode selector to open another package in the same order. The page refreshes about every 30 seconds while it stays open.

When you need the signed-in workspace

Sign in and use the Pallets workspace when you need to:

• Plan or confirm incoming orders
• Download a shipping label
• Open a pallet claim or ticket
• Review the signed-in shipment list

See Pallets in the portal and A shipment cannot be found.