Incoming pallet orders

Incoming Orders is the pallet planning workbench. It has two lists:

• Incoming — orders that do not yet have a latest status
• Ready to ship — orders confirmed with status Ready To Ship

Open the workbench

1. Open Pallets
   Sign in and open the Pallets workspace.
2. Open Incoming Orders
   Review the incoming list and the ready-to-ship list.
3. Select the rows
   Select one or more orders or barcodes that you need to process.
4. Choose an action
   Download labels, confirm the shipment, revert, or remove only if a correction is required.

Incoming rows can show creation date, order number, barcode, shipper and destination country. You only see orders for your company and, for distributor accounts, permitted destination countries.

Confirm Ready to Ship

1. Select incoming rows
   Choose the orders or barcodes that are ready.
2. Confirm the shipment
   The portal writes Ready To Ship for each selected barcode.
3. Check the ready-to-ship list
   The rows move to the ready-to-ship list.

Labels

You can print or download shipping labels for the selected rows. The portal creates a PDF label for each selected pallet.

You can also generate a label from Pallet package details.

Revert or remove

• Revert sends a ready-to-ship row back to incoming by removing the Ready To Ship status. Revert can be blocked after the shipment has been communicated to the carrier.
• Remove deletes the selected barcode from the workbench. This is a permanent delete, not an archive.

If an expected order is missing, check the company, destination country and filters. Then follow A shipment cannot be found.