Parcel shipments

The parcel shipment list is the main working list for outbound parcels. It shows the shipments available to your company, not returns.

What you can do

• Search or filter the list
• Sort and move through pages
• Review the latest status
• Inspect a shipment
• Turn status notifications on or off
• Export the filtered list

Columns on the list

Each row can include:

• Order number
• Customer
• Destination
• Track and trace
• Carrier
• Ordered date
• Status

The status you see is a grouped category such as in transit, exceptions or delivered. See Parcel statuses.

Find a shipment

1. Open Parcels
   Sign in and open the Parcels workspace.
2. Open the shipment list
   Go to the parcel shipment list.
3. Set the date range
   The list starts with a limited date range. Widen it if the parcel is older.
4. Search or filter
   Use the order number and the date, status or other filters shown on the page.
5. Check the row
   Confirm the customer, destination, carrier and date before you continue.

Export downloads the filtered result, not every parcel in the portal. See Use filters and exports.

If the parcel is still missing, follow A shipment cannot be found.